How can we better understand relationships consumers have with brands through social media sites? What are the most important benefits and constraints within these interactions?
Chapter 5
1. How can we better understand relationships consumers have with brands through social media sites? What are the most important benefits and constraints within these interactions?
2. Chapter 5 – Case Study
Case Study Discussion: Museum of Feelings
Watch and read the (short) videos and other documents about this chapter’s case study. Discuss your position on this case study in a message of about 150 words.
In your discussion, try to make a connection of this case study with content in the chapter.
Chapter 6
1. If you were advising a CEO who had never been on Twitter to create a profile, which key concepts would you discuss with her or him?
2. Chapter 6 – Case Study Discussion
Case Study Discussion: I Will What I Want – Under Armour
Watch and read the (short) videos and other documents about this chapter’s case study. Discuss your position on this case study in a message of about 150 words
In your discussion, try to make a connection of this case study with content in the chapter.