Organizational Communication: Balancing Creativity and Constraint. Available from: MBS Direct, (8th Edition). Macmillan Higher Education, 2016.

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Keeping an organization running like a machine is to incorporate the teachings of worldviews. The role of communication training in leadership development programs ought to prepare leaders and followers for having sensitivity and valuing each other’s perspectives. Everyone does not view the world through the same set of eyeglasses: Eisenberg, 2016 said “Over time, we each develop habitual ways of seeing the world — called worldviews or perceptual sets — that reflect our inclinations and experiences” (p. 4). The way one person views the world is different from the next person. These different views can bring about disharmony within organizations and create mixed signals to leaders and followers.

We communicate at home, school and work. Within our organizations, we need to communicate to get the work done. Shockley-Zalabak (2014) has shown the need for communication and how to get the work done: “Today’s organizations need people who can speak well, listen, write, persuade others, demonstrate interpersonal skills, gather information, and exhibit small-group problem solving expertise” (pp. 5-6). When the organization’s needs are fulfilled, they tend to become successful, and the organization may operate seamlessly. To become successful, every employee should have training, Morgan (2018) indicated “As part of the regular suite of training, every employee at your company should also receive communications training. It is a vital part of keeping an organization running smoothly and cohesively” (para. 2). It is imperative for organizations to offer leadership development programs and to incorporate communication training to equip their employees with knowledge of world views and to fulfill the needs of the organization.
Eisenberg, E. M. (2016). Organizational Communication: Balancing Creativity and Constraint.
Available from: MBS Direct, (8th Edition). Macmillan Higher Education, 2016.
Morgan. B (2018). Why Every Employee At Your Company Should Have Communications Training
Shockley-Zalabak, P. (2014). Fundamentals of Organizational Communication: Knowledge, sensitivity, skills, values. Amazon. Retrieved May 11, 2022, from

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